Report a problem in Mise
Describe what happened and choose whether to include a screenshot.
On the web
- On a desktop, open the account menu, then Help → Report a bug.
- In What happened?, describe the steps you took, what you expected and what you saw.
- Review the screenshot preview. Turn Include screenshot in report off if you do not want to send it.
- Choose Send and wait for the confirmation. If sending fails, your description stays in the form; choose Send again.
On a small web screen, open Help Center from the account menu and choose Email support at the bottom of any page to contact support@mise-app.ee. Include the steps you took and the error message.
In the app
- Open Settings → Report app issue and describe the problem in What happened?. Turn on Include screenshot in report if you want to attach the screen.
- Choose Send. The report also includes the app version and device details.
- With Shake to report a problem on, shaking the device asks Report a problem?. Choose Report to open the form.
The Shake to report a problem switch is in the report form. It starts on for iPhone and off for iPad. Nothing is sent until you tap Send.